TelSmart - Phonecalls not possible on the entire infrastructure – Incident details

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Phonecalls not possible on the entire infrastructure

ResolvedMajor outage5 hours 24 minutes

Affected

Telephony

Major outage from 8:12 AM to 1:36 PM

Outbound calls

Major outage from 8:12 AM to 1:36 PM

Inbound calls

Major outage from 8:12 AM to 1:36 PM

  • ResolvedUTC

    Issue seems to be resolved and all calls are finding their way again.

  • MonitoringUTC

    We have routed all our traffic over another trunk and calls seem to be working now.

  • IdentifiedUTC

    There seems to be a major issue with our carrier making incoming and outgoing phonecalls impossible.

  • InvestigatingUTC

    We are currently investigating this incident.