TelSmart - Incoming / Outgoing Calls – Incident details

All systems operational

Incoming / Outgoing Calls

Resolved
Degraded performance
Started almost 3 years agoLasted about 1 hour

Affected

Telephony

Degraded performance from 6:54 AM to 7:49 AM

Outbound calls

Degraded performance from 6:54 AM to 7:49 AM

Inbound calls

Degraded performance from 6:54 AM to 7:49 AM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved. If you encounter still issues with in/outgoing calls, just contact our Support services. Have a nice day…

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We have located the issue and are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Last night we had update for several improvements on call quality. This morning at 8.27h we noticed some unexpected issues through which incoming and outgoing calls can be disturbed. Our team is working to resolve the issues with a minimum delay.