TelSmart - Problems with audio (one-way) – Incident details

All systems operational

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Problems with audio (one-way)

Resolved47 hours 59 minutes

Affected

Internet

Operational from 8:39 AM to 8:39 AM

  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    Dear Client, as from 14h we will switch on the busy lamp fields again. We don't expect issues for voice. The BLF itself could take some time to stabilize into correct projection. Our team is monitoring closely.

  • MonitoringUTC

    We have implemented a fix and are currently monitoring the result. Calling Audio (one-way) is restored. BLF (Busy Lamp Fields) functionality remains down for testing purposes. We will provide more feedback later.

  • InvestigatingUTC

    We are currently investigating this incident.