TelSmart - Clients are experiencing issues with calling, audio interrupted, Calls being terminated. – Incident details

All systems operational

Clients are experiencing issues with calling, audio interrupted, Calls being terminated.

Resolved
Operational
Started over 2 years agoLasted about 9 hours

Affected

Telephony

Operational from 8:00 AM to 4:36 PM

Outbound calls

Operational from 8:00 AM to 4:36 PM

Inbound calls

Operational from 8:00 AM to 4:36 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. We have added additional resources to better support the increased activity on our platform.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.