TelSmart - Clients are experiencing issues with calling, audio interrupted, Calls being terminated. – Incident details

All systems operational

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Clients are experiencing issues with calling, audio interrupted, Calls being terminated.

Resolved8 hours 36 minutes

Affected

Telephony

Operational from 8:00 AM to 4:36 PM

Outbound calls

Operational from 8:00 AM to 4:36 PM

Inbound calls

Operational from 8:00 AM to 4:36 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. We have added additional resources to better support the increased activity on our platform.

  • InvestigatingUTC

    We are currently investigating this incident.