TelSmart - Incoming / Outgoing Calls – Incident details

All systems operational

Show current status

Incoming / Outgoing Calls

ResolvedPartial outage6 hours 9 minutes

Affected

Telephony

Partial outage from 9:16 AM to 3:26 PM

Outbound calls

Partial outage from 9:16 AM to 3:26 PM

Inbound calls

Partial outage from 9:16 AM to 3:26 PM

  • ResolvedUTC

    This incident has been resolved. Capacity has been increased. Calls are restored over the full line and BLFs are working more efficiently.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Due to a peak in network traffic our service is temporarily disrupted. Extra servers are added to mitigate the load.
    We expect calls to go through shortly. BLF status might be impacted, we are monitoring closely.