TelSmart - 4G/5G Connectivity – Incident details

All systems operational

4G/5G Connectivity

ResolvedDegraded performance2 hours 31 minutes

Affected

Internet

Operational from 11:45 AM to 2:17 PM

  • ResolvedUTC

    his incident has been resolved. If the issue persists, please reboot your phone and let us know if it continues.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are receiving reports of disrupted 4G/5G connectivity. Not all customers are affected; impact currently appears limited to a subset of our connections. Our team is actively investigating the cause.