TelSmart - Outbound calls – Incident details

Calls experiencing degraded performance

Outbound calls

Resolved
Partial outage 30 %
Started about 8 hours agoLasted about 1 hour

Affected

Internet

Operational from 6:31 AM to 7:37 AM

Telephony

Partial outage from 6:31 AM to 7:36 AM, Operational from 6:31 AM to 7:37 AM

Outbound calls

Partial outage from 6:31 AM to 7:36 AM, Operational from 7:36 AM to 7:37 AM

Busy Lamp Fields

Operational from 6:31 AM to 7:37 AM

Inbound calls

Operational from 6:31 AM to 7:37 AM

Platform

Operational from 6:31 AM to 7:37 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Outbound calls are fully functional again.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.