TelSmart - Interruptions on mobile network in Belgium – Détails de l'incident

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Interruptions on mobile network in Belgium

Résolu4 heures 50 minutes

Concernés

Mobile Telephony

Opérationnel depuis 2:00 PM à 6:50 PM

Calls

Opérationnel depuis 2:00 PM à 6:50 PM

Data

Opérationnel depuis 2:00 PM à 6:50 PM

  • RésoluUTC

    Flexy SIM services are restored.

  • SurveilléUTC

    Flexy SIM services are restored.

    The issue remains under close monitoring and investigation.

  • En cours d'investigationUTC

    We are currently facing a critical incident on our mobile network impacting Flexy SIM card services (calling, sms, data). We are actively working with BASE/Telenet to resolve the issue. Fixed phone and VoIP calls remain unaffected.

    Thank you for your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.