TelSmart - Notice history

Experiencing partially degraded performance

Internet - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026
100% - uptime

Inbound calls - Degraded performance

100% - uptime
Mar 2026 · 99.99%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Outbound calls - Degraded performance

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Busy Lamp Fields - Degraded performance

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026
100% - uptime

Configuration - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

MyTelSmart - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

API - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026
100% - uptime

Calls - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Data - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Notice history

May 2026

Flexy Desktop - unable to login
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Internet
  • Resolved
    Resolved

    Our partner informed that the issue is resolved.

  • Monitoring
    Monitoring

    Update from our partner:

    "The engineer is on-site and preparing to swap the faulty card. We’ll update you as soon as we have more information."

  • Identified
    Identified

    Our partner EDPNET has an issue on their network. Therefore, the regions West and East Flanders are currently experiencing service degradation / connectivity issues / increased latency.

Apr 2026

Hotdesk login on fixed devices
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We identified the issue with login on Yealink devices with hotdesk profile.

Outgoing calls are interrupted due to a general issue at Proximus
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.

Mar 2026

Incoming Calls
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Incoming calls to voicemail
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The issue with calls to numbers with direct voicemail is fixed. We keep this open and will keep on monitoring everything.
    But all calls are operational at the moment.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.

Mar 2026 to May 2026

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