TelSmart - Notice history

All systems operational

Internet - Operational

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Inbound calls - Operational

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Outbound calls - Operational

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Busy Lamp Fields - Operational

100% - uptime
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Configuration - Operational

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MyTelSmart - Operational

100% - uptime
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API - Operational

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Calls - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Data - Operational

100% - uptime
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Notice history

Jul 2025

Text to Speech in MyTelSmart
  • Resolved
    Resolved

    We are pleased to inform you that the issue affecting the text-to-speech feature in the MyTelSmart callflow builder—specifically with the female voice “Dena” for longer texts has now been resolved.

    You may now safely resume using the “Dena” voice without experiencing interruptions or degraded performance.

    Thank you for your patience and understanding while we worked on the fix.

    Best regards,
    The MyTelSmart Team

  • Identified
    Identified

  • Investigating
    Investigating

    We would like to inform you that we are currently experiencing an issue with the text-to-speech feature in the MyTelSmart callflow builder, specifically when using the female voice “Dena” for longer texts.

    To ensure optimal performance and avoid interruptions, we recommend using the male voice “Arnaud” as a temporary alternative until the issue is resolved.

    We apologize for the inconvenience and appreciate your understanding. Our team is actively working on a fix.

    Best regards,
    The MyTelSmart Team

Jun 2025

No notices reported this month

May 2025

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May 2025 to Jul 2025

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