TelSmart - Notice history

All systems operational

Internet - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023
100% - uptime

Inbound calls - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.76%

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Mar 2023
Apr 2023
May 2023

Outbound calls - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.76%

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Mar 2023
Apr 2023
May 2023
100% - uptime

Configuration - Degraded performance

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

MyTelSmart - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

API - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023
100% - uptime

Calls - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Data - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Notice history

May 2023

Outgoing calls not working for some customers
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Apr 2023

Connectivity issues
  • Identified
    Identified

    We received confirmation that Proximus is experiencing an outage in the 03 zone and that they are working on a solution.

  • Resolved
    Resolved

    We received confirmation that Proximus is experiencing an outage in the 03 zone and that they are working on a solution.

  • Investigating
    Investigating

    Our internet connectivity supplier is experiencing issues which can impact your TelSmart Internet connection too.

    If you are using one of our apps, you can continue to use this over 4G or alternative connections. If you need us to forward your number to a mobile phone, please send an e-mail to support@telsmart.eu as waiting time on the phone is longer than normal.

    We are monitoring the situation and will provide an update as soon as possible.

Mar 2023

No notices reported this month

Mar 2023 to May 2023

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