TelSmart - Phonecalls not possible on the entire infrastructure – Incidentdetails

Alle systemen operationeel

Phonecalls not possible on the entire infrastructure

Opgelost
Grote storing
Begon op meer dan 3 jaar geledenDuurde ongeveer 5 uur

Getroffen

Telephony

Grote storing van 8:12 AM naar 1:36 PM

Uitgaande gesprekken

Grote storing van 8:12 AM naar 1:36 PM

Inbound calls

Grote storing van 8:12 AM naar 1:36 PM

Updates
  • Opgelost
    UTC
    Opgelost

    Issue seems to be resolved and all calls are finding their way again.

  • Monitoring
    UTC
    Monitoring

    We have routed all our traffic over another trunk and calls seem to be working now.

  • Geïdentificeerd
    UTC
    Geïdentificeerd

    There seems to be a major issue with our carrier making incoming and outgoing phonecalls impossible.

  • Onderzoeken
    UTC
    Onderzoeken

    We are currently investigating this incident.