TelSmart - Clients are experiencing issues with calling, audio interrupted, Calls being terminated. – Incidentdetails

Alle systemen operationeel

Clients are experiencing issues with calling, audio interrupted, Calls being terminated.

Opgelost
Operationeel
Begon op meer dan 2 jaar geledenDuurde ongeveer 9 uur

Getroffen

Telephony

Operationeel van 8:00 AM naar 4:36 PM

Uitgaande gesprekken

Operationeel van 8:00 AM naar 4:36 PM

Inbound calls

Operationeel van 8:00 AM naar 4:36 PM

Updates
  • Opgelost
    UTC
    Opgelost

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. We have added additional resources to better support the increased activity on our platform.

  • Onderzoeken
    UTC
    Onderzoeken

    We are currently investigating this incident.