TelSmart - Interruptions on mobile network in Belgium – Incidentdetails

Alle systemen operationeel

Toon huidige status

Interruptions on mobile network in Belgium

Opgelost4 uur 50 minuten

Getroffen

Mobile Telephony

Operationeel van 2:00 PM naar 6:50 PM

Calls

Operationeel van 2:00 PM naar 6:50 PM

Data

Operationeel van 2:00 PM naar 6:50 PM

  • OpgelostUTC

    Flexy SIM services are restored.

  • MonitoringUTC

    Flexy SIM services are restored.

    The issue remains under close monitoring and investigation.

  • OnderzoekenUTC

    We are currently facing a critical incident on our mobile network impacting Flexy SIM card services (calling, sms, data). We are actively working with BASE/Telenet to resolve the issue. Fixed phone and VoIP calls remain unaffected.

    Thank you for your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.