TelSmart - Interruptions on mobile network in Belgium – Incidentdetails

Alle systemen operationeel

Interruptions on mobile network in Belgium

Opgelost
Operationeel
Begon op meer dan 2 jaar geledenDuurde ongeveer 5 uur

Getroffen

Mobile Telephony

Operationeel van 2:00 PM naar 6:50 PM

Calls

Operationeel van 2:00 PM naar 6:50 PM

Data

Operationeel van 2:00 PM naar 6:50 PM

Updates
  • Opgelost
    UTC
    Opgelost

    Flexy SIM services are restored.

  • Monitoring
    UTC
    Monitoring

    Flexy SIM services are restored.

    The issue remains under close monitoring and investigation.

  • Onderzoeken
    UTC
    Onderzoeken

    We are currently facing a critical incident on our mobile network impacting Flexy SIM card services (calling, sms, data). We are actively working with BASE/Telenet to resolve the issue. Fixed phone and VoIP calls remain unaffected.

    Thank you for your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.