TelSmart - Incoming / Outgoing Calls – Incidentdetails

Alle systemen operationeel

Incoming / Outgoing Calls

Opgelost
Gedeeltelijke storing
Begon op meer dan 2 jaar geledenDuurde ongeveer 6 uur

Getroffen

Telephony

Gedeeltelijke storing van 9:16 AM naar 3:26 PM

Uitgaande gesprekken

Gedeeltelijke storing van 9:16 AM naar 3:26 PM

Inbound calls

Gedeeltelijke storing van 9:16 AM naar 3:26 PM

Updates
  • Opgelost
    UTC
    Opgelost

    This incident has been resolved. Capacity has been increased. Calls are restored over the full line and BLFs are working more efficiently.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Onderzoeken
    UTC
    Onderzoeken

    Due to a peak in network traffic our service is temporarily disrupted. Extra servers are added to mitigate the load.
    We expect calls to go through shortly. BLF status might be impacted, we are monitoring closely.