TelSmart - Ringbacktone on mobile calls – Incidentdetails

Alle systemen operationeel

Ringbacktone on mobile calls

Opgelost
Verminderde prestaties
Begon op 11 maanden geledenDuurde 7 dagen

Getroffen

Internet

Operationeel van 10:00 AM naar 7:58 AM

Telephony

Operationeel van 10:00 AM naar 7:58 AM

Uitgaande gesprekken

Operationeel van 10:00 AM naar 7:58 AM

Drukke lampenvelden

Operationeel van 10:00 AM naar 7:58 AM

Inbound calls

Operationeel van 10:00 AM naar 7:58 AM

Platform

Operationeel van 10:00 AM naar 7:58 AM

Updates
  • Opgelost
    UTC
    Opgelost

    This incident has been resolved.
    If you encounter an other issue please contact TelSmart Suppprt.
    phone & whatsapp: 02 888 33 01 or support@telsmart.eu

  • Monitoring
    UTC
    Monitoring

    Dear Customer,
    tonight we will perform an update to our system to resolve the ringback tone issue.

  • Geïdentificeerd
    UTC
    Geïdentificeerd

    We’re aware of an issue with the ringback tone on mobile calls. Our engineers are actively working on resolving this as quickly as possible. Calls are still going through, but the tone you normally hear before the other party picks up may not play correctly.

    We’ll provide an update as soon as this is fully resolved. Thank you for your patience and understanding.