TelSmart - Intermittent mobile call drops after 15 minutes – Incidentdetails

Calls ondervindt gedeeltelijke storing

Intermittent mobile call drops after 15 minutes

Geïdentificeerd
Gedeeltelijke storing
Begon op ongeveer 2 uur geleden

Getroffen

Mobile Telephony

Gedeeltelijke storing van 4:50 PM naar 12:00 AM

Calls

Gedeeltelijke storing van 4:50 PM naar 12:00 AM

Updates
  • Geïdentificeerd
    UTC
    Geïdentificeerd

    We are aware of an issue affecting some mobile users where calls may disconnect after approximately 15 minutes. This issue is not affecting all users.

    The root cause has been identified at our mobile carrier level. We are actively working with our carrier partner to resolve this as quickly as possible.

    We will post updates here as we have more information. We apologize for the inconvenience.