TelSmart - Berichtgeschiedenis

Alle systemen operationeel

Internet - Operationeel

100% - uptime
dec. 2023 · 100.0%jan. 2024 · 100.0%feb. · 100.0%

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100% - uptime

Inbound calls - Operationeel

100% - uptime
dec. 2023 · 100.0%jan. 2024 · 100.0%feb. · 99.73%

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Outbound calls - Operationeel

100% - uptime
dec. 2023 · 100.0%jan. 2024 · 100.0%feb. · 99.73%

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dec. 2023
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100% - uptime

Configuration - Verminderde prestaties

100% - uptime
dec. 2023 · 100.0%jan. 2024 · 100.0%feb. · 100.0%

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MyTelSmart - Operationeel

100% - uptime
dec. 2023 · 100.0%jan. 2024 · 100.0%feb. · 100.0%

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API - Operationeel

100% - uptime
dec. 2023 · 100.0%jan. 2024 · 100.0%feb. · 100.0%

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dec. 2023
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100% - uptime

Calls - Operationeel

100% - uptime
dec. 2023 · 100.0%jan. 2024 · 100.0%feb. · 100.0%

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Data - Operationeel

100% - uptime
dec. 2023 · 100.0%jan. 2024 · 100.0%feb. · 100.0%

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Berichtgeschiedenis

feb. 2024

Incoming / Outgoing Calls
  • Opgelost
    Opgelost

    This incident has been resolved. Capacity has been increased. Calls are restored over the full line and BLFs are working more efficiently.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Onderzoeken
    Onderzoeken

    Due to a peak in network traffic our service is temporarily disrupted. Extra servers are added to mitigate the load.
    We expect calls to go through shortly. BLF status might be impacted, we are monitoring closely.

Interruptions on mobile network in Belgium
  • Opgelost
    Opgelost

    Flexy SIM services are restored.

  • Monitoring
    Monitoring

    Flexy SIM services are restored.

    The issue remains under close monitoring and investigation.

  • Onderzoeken
    Onderzoeken

    We are currently facing a critical incident on our mobile network impacting Flexy SIM card services (calling, sms, data). We are actively working with BASE/Telenet to resolve the issue. Fixed phone and VoIP calls remain unaffected.

    Thank you for your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.

jan. 2024

Clients are experiencing issues with calling, audio interrupted, Calls being terminated.
  • Opgelost
    Opgelost

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. We have added additional resources to better support the increased activity on our platform.

  • Onderzoeken
    Onderzoeken

    We are currently investigating this incident.

dec. 2023

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