TelSmart - Incoming calls to voicemail – Incident details

All systems operational

Incoming calls to voicemail

Resolved
Degraded performance
Started 4 months agoLasted about 19 hours

Affected

Internet

Operational from 1:02 PM to 7:53 AM

Telephony

Degraded performance from 1:02 PM to 3:42 PM, Operational from 1:02 PM to 7:53 AM

Outbound calls

Operational from 1:02 PM to 7:53 AM

Busy Lamp Fields

Operational from 1:02 PM to 7:53 AM

Inbound calls

Degraded performance from 1:02 PM to 3:42 PM, Operational from 3:42 PM to 7:53 AM

Platform

Operational from 1:02 PM to 7:53 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The issue with calls to numbers with direct voicemail is fixed. We keep this open and will keep on monitoring everything.
    But all calls are operational at the moment.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.