All systems operational

Internet
100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 2023100.0% uptime
Telephony
99.92% uptime

Inbound calls

99.92% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.76%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 202399.76% uptime

Outbound calls

99.92% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.76%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 202399.76% uptime
Platform
100.0% uptime

Configuration

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 2023100.0% uptime

MyTelSmart

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 2023100.0% uptime

API

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 2023100.0% uptime

Mobile Telephony

100.0% uptime

Calls

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 2023100.0% uptime

Data

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 2023100.0% uptime

Notice history

May 2023

Outgoing calls not working for some customers
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Apr 2023

Connectivity issues
  • Identified
    Identified

    We received confirmation that Proximus is experiencing an outage in the 03 zone and that they are working on a solution.

  • Resolved
    Resolved

    We received confirmation that Proximus is experiencing an outage in the 03 zone and that they are working on a solution.

  • Investigating
    Investigating

    Our internet connectivity supplier is experiencing issues which can impact your TelSmart Internet connection too.

    If you are using one of our apps, you can continue to use this over 4G or alternative connections. If you need us to forward your number to a mobile phone, please send an e-mail to support@telsmart.eu as waiting time on the phone is longer than normal.

    We are monitoring the situation and will provide an update as soon as possible.

Mar 2023

No notices reported this month

Mar 2023 to May 2023