TelSmart - Historique des incidents

We’re aware of an issue with the ringback tone on mobile calls. Our engineers are actively working on resolving this as quickly as possible. Calls are still going through, but the tone you normally hear before the other party picks up may not play correctly.

We’ll provide an update as soon as this is fully resolved. Thank you for your patience and understanding.

We would like to inform you that we are currently experiencing an issue with the text-to-speech feature in the MyTelSmart callflow builder, specifically when using the female voice “Dena” for longer texts.

To ensure optimal performance and avoid interruptions, we recommend using the male voice “Arnaud” as a temporary alternative until the issue is resolved.

We apologize for the inconvenience and appreciate your understanding. Our team is actively working on a fix.

Best regards,
The MyTelSmart Team