TelSmart - Notice history

All systems operational

Internet - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024
99.94% uptime

Inbound calls - Operational

99.91% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.73%

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Dec 2023
Jan 2024
Feb 2024

Outbound calls - Operational

99.91% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.73%

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Dec 2023
Jan 2024
Feb 2024

Busy Lamp Fields - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024
100.0% uptime

Configuration - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

MyTelSmart - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

API - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024
100.0% uptime

Calls - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Data - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Notice history

View current status

Feb 2024

Incoming / Outgoing Calls
ResolvedPartial outage6 hours 9 minutes
  • ResolvedUTC

    This incident has been resolved. Capacity has been increased. Calls are restored over the full line and BLFs are working more efficiently.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Due to a peak in network traffic our service is temporarily disrupted. Extra servers are added to mitigate the load.
    We expect calls to go through shortly. BLF status might be impacted, we are monitoring closely.

Interruptions on mobile network in Belgium
Resolved4 hours 50 minutes
  • ResolvedUTC

    Flexy SIM services are restored.

  • MonitoringUTC

    Flexy SIM services are restored.

    The issue remains under close monitoring and investigation.

  • InvestigatingUTC

    We are currently facing a critical incident on our mobile network impacting Flexy SIM card services (calling, sms, data). We are actively working with BASE/Telenet to resolve the issue. Fixed phone and VoIP calls remain unaffected.

    Thank you for your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.

Jan 2024

Clients are experiencing issues with calling, audio interrupted, Calls being terminated.
Resolved8 hours 36 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. We have added additional resources to better support the increased activity on our platform.

  • InvestigatingUTC

    We are currently investigating this incident.

Dec 2023

No notices reported this month

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Dec 2023 to Feb 2024

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