TelSmart - Notice history

All systems operational

Internet - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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100.0% uptime

Inbound calls - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Outbound calls - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
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Busy Lamp Fields - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
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100.0% uptime

Configuration - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
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MyTelSmart - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
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API - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
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100.0% uptime

Calls - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Data - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
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Notice history

View current status

Nov 2023

No notices reported this month

Oct 2023

Problems with audio (one-way)
Resolved47 hours 59 minutes
  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    Dear Client, as from 14h we will switch on the busy lamp fields again. We don't expect issues for voice. The BLF itself could take some time to stabilize into correct projection. Our team is monitoring closely.

  • MonitoringUTC

    We have implemented a fix and are currently monitoring the result. Calling Audio (one-way) is restored. BLF (Busy Lamp Fields) functionality remains down for testing purposes. We will provide more feedback later.

  • InvestigatingUTC

    We are currently investigating this incident.

Clients are experiencing issues with calling, audio interrupted, Calls being terminated.
Resolved29 hours 6 minutes
  • ResolvedUTC

    After monitoring extensively the issue has been marked as resolved. BLF functionality is working. If any remarks or still things not working as they should please contact
    support@telsmart.eu

  • MonitoringUTC

    We implemented another fix and are currently monitoring the result. BLF (Busy Lamp Fields) usage can still be impacted.

  • InvestigatingUTC

    Issues are reappearing. Our teams are investigating.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    The issue has been identified. A fix has been implemented for this. Services are being restored.

  • InvestigatingUTC

    We are currently investigating this incident.

Sep 2023

No notices reported this month

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