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Outbound calls - Opérationnel

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Configuration - Performances dégradées

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MyTelSmart - Opérationnel

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API - Opérationnel

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Calls - Opérationnel

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Data - Opérationnel

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Historique des incidents

nov. 2023

Aucun incident signalé ce mois-ci

oct. 2023

Problems with audio (one-way)
  • Résolu
    Résolu

    This incident has been resolved.

  • Mettre à jour
    Mettre à jour

    Dear Client, as from 14h we will switch on the busy lamp fields again. We don't expect issues for voice. The BLF itself could take some time to stabilize into correct projection. Our team is monitoring closely.

  • Surveillé
    Surveillé

    We have implemented a fix and are currently monitoring the result. Calling Audio (one-way) is restored. BLF (Busy Lamp Fields) functionality remains down for testing purposes. We will provide more feedback later.

  • Détecté
    Détecté

    We are currently investigating this incident.

Clients are experiencing issues with calling, audio interrupted, Calls being terminated.
  • Résolu
    Résolu

    After monitoring extensively the issue has been marked as resolved. BLF functionality is working. If any remarks or still things not working as they should please contact
    support@telsmart.eu

  • Surveillé
    Surveillé

    We implemented another fix and are currently monitoring the result. BLF (Busy Lamp Fields) usage can still be impacted.

  • Détecté
    Détecté

    Issues are reappearing. Our teams are investigating.

  • Surveillé
    Surveillé

    We implemented a fix and are currently monitoring the result.

  • Identifié
    Identifié

    The issue has been identified. A fix has been implemented for this. Services are being restored.

  • Détecté
    Détecté

    We are currently investigating this incident.

sept. 2023

Aucun incident signalé ce mois-ci

sept. 2023 à nov. 2023

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